Privacy information

Privacy Policy

This policy explains how PureLiving handles information you choose to share through direct calls, email and essential browser storage while exploring our furniture collections and home furnishing services. It describes the purposes for which information may be used, how it is handled and the choices available to you when communicating with our team.

Operator and Contact

PureLiving operates this website to provide information about furniture, home furnishings, interior styling and practical solutions for everyday living spaces. If you have a privacy question or would like to discuss how your information is handled, contact us at [email protected] or call +1 (303) 368-8555 .

Information You Choose to Provide

This website does not include an online product request form. If you contact PureLiving by phone or email, you may choose to provide your name, telephone number, email address, room dimensions, furniture requirements, product questions, style preferences, material choices, delivery considerations and intended purchase timing. Please share only information relevant to your enquiry and avoid sending confidential information that is not needed to discuss your furniture needs.

Information about your home or furnishing plans may include room measurements, existing furniture, preferred colors, upholstery choices, storage requirements, household routines and the types of furniture you are considering. We use these details to understand your request, respond to questions and discuss suitable next steps. You are responsible for ensuring that any photographs or other materials you send are appropriate to share and do not unnecessarily expose another person's private information, personal belongings or identifying details.

Data Type Purpose Retention Note
Phone and email details To respond to enquiries, answer product questions, discuss furnishing requirements and maintain communication about a potential or ongoing purchase. Retained only for as long as reasonably necessary to handle the enquiry, maintain relevant correspondence and meet applicable obligations.
Furniture and room information To understand your stated needs, consider room dimensions and preferences, and discuss suitable furniture categories, features and materials. Retained with related customer communications when needed for follow-up, purchase coordination or appropriate recordkeeping.
Essential localStorage notice To remember that the website cookie notice has been acknowledged and avoid repeatedly displaying the same notice during subsequent visits. Stored locally in your browser until the relevant site data is cleared or the stored value is otherwise removed.

How Information Is Used

Information provided directly to PureLiving is used to answer questions, understand furnishing requirements, discuss product characteristics, provide relevant information and coordinate communications about requested products or services. We may refer to earlier correspondence when responding to a follow-up question so that you do not need to repeat information already supplied. For example, details about a room's dimensions or your preferred furniture style may help us provide a more relevant response to a related enquiry.

We aim to collect and use only information reasonably relevant to the purpose for which you contacted us. Providing personal information is voluntary; however, choosing not to provide details necessary to understand a request may limit the guidance we can offer or prevent us from responding fully. Please ensure that information you share is accurate and avoid including unnecessary personal details in general product enquiries.

Information received through direct communication is not automatically used for every possible business purpose. Its use should remain connected to the enquiry, customer communication, requested assistance or another appropriate purpose. If our practices change in a way that materially affects how personal information is handled, this policy may be updated to explain the relevant changes.

Cookies and Browser Storage

This website may use essential browser storage to remember the status of its cookie notice. This storage supports a basic website function and is not intended to identify you personally or track your activity across unrelated websites. The notice may reappear if you clear your browser data, use a different browser or device, or change settings that prevent the site from retaining local information.

The notice preference is maintained through the browser's localStorage facility. This differs from a traditional HTTP cookie because the stored value is maintained locally for the website's origin and is not automatically attached to every HTTP request. The preference is limited to remembering whether the notice was acknowledged; it is not intended to store your contact details, shopping preferences, payment credentials or purchase history.

For further details about the notice and browser controls, review our Cookie Policy . Your browser may allow you to inspect, restrict or clear locally stored website data. Clearing it can remove saved preferences and cause certain notices to appear again. The available controls and their effects vary depending on the browser and device you use.

Security and Sharing

Information received through phone calls and email is used for relevant business communication and is not sold as a marketing list. We do not knowingly disclose personal information to unrelated third parties for their independent promotional purposes. Information may be shared when reasonably necessary to handle your enquiry, provide a requested service, coordinate relevant business activities, protect legitimate rights or comply with applicable legal requirements.

We take reasonable steps to handle information carefully, but no method of electronic communication or storage can be guaranteed to be completely secure. Email messages may pass through systems operated by third-party providers, and the security of your own device and email account is outside our control. Avoid sending sensitive information unless it is genuinely necessary for your enquiry, and use appropriate security measures when accessing your email or other online services.

If information must be shared with a service provider to support a legitimate business activity, it should be limited to what is reasonably necessary for that purpose. The nature of any sharing depends on the service involved and the circumstances of the request. We do not claim that ordinary email or browser storage provides the same protections as a dedicated secure system for confidential or financial information.

Data Retention and Your Choices

Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing relevant customer communications, coordinating purchases where applicable, resolving disputes and meeting applicable recordkeeping obligations. The appropriate retention period depends on the nature of the information, the reason it was collected and the circumstances of the enquiry or transaction.

You may contact us to ask about personal information you have provided, request a correction, or ask for information to be deleted where applicable law permits. Some records may need to be retained for legitimate operational, contractual or legal reasons. We may need sufficient details to verify your request before taking action, and the response available may depend on the type of information involved and any applicable legal requirements.

You can also manage the notice preference stored in your browser by clearing the website's locally stored data through your browser settings. This action affects the data retained in that browser and does not automatically delete information you may have sent to us by email or shared through another communication channel. Requests relating to those communications should be directed to the contact details provided in this policy.

External Websites and Changes to This Policy

If this website links to an external website or service, that destination operates under its own privacy practices. We encourage you to review its policies before providing information. PureLiving is not responsible for the privacy, security or content practices of independent third-party websites, and a link should not be interpreted as a guarantee that the destination follows the same practices described here.

This policy may be updated when website features, business practices or applicable requirements change. The revised version will be published on this page. We encourage visitors to review this information periodically to understand how information is handled when contacting PureLiving or using this website. The version published here describes our stated approach at the time it is made available.

Any future changes involving additional website functionality, external services or new ways of collecting information should be assessed according to their actual operation. If the website begins using additional technologies or processing personal information for new purposes, relevant privacy information should be revised where necessary so visitors can understand the applicable practices and available choices.